MAPL
Mr A P Lukas
1 reviews | Active since Apr 2023
24 Apr 2023, 10:14
Miscommunication,lac...
Miscommunication,lack of customer service, lengthy waiting for claim form,since 17 March, client very disappointed
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Absa's replyOfficial
24 Apr 2023, 10:55Dear AP Lukas, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply24 Apr 2023, 10:55
Official
Dear AP Lukas, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,