Misappropriated Funds/Funds payed into incorrect account. URGENT HELP !!!!!!!!!!
<p>I, Richard Clive Wolff, (23 years of age) walked into Absa Seapoint on the 23rd September 2016. I was dealing with an assistant at absa named Gail Petersen. I needed to move R100 000, MY ENTIRE LIFE SAVINGS from my absa account to my standard bank offs**** euro account. Transfering this amount of money is a nerve racking excercise which is why I physically went into the bank to make sure my money went into the intended account. A week later the funds still hadn't appeared into my standard bank offs**** account which then I visited absa bank again to follow up on the transaction. Absa then told me i need to go to standard bank and speak to some one there as the funds have successfully left my account and now sitting in standard bank. I was sent from pillar to post (back and fourth between Absa and Standard) and still NOBODY could give me any helpful information on where my money may be. I then had to get my parents involved, which they also called around frantically but still no help from either side of the banks. 2 weeks after I made the transaction I called absa, by this time I was already extremely concerned as you can imagine. Gail Petersen then proceeded to tell me that my money had been transfered into the wrong account and is now sitting in a womens account that goes by the name of "MIMI" who is a standard bank customer who has a duplicate account number as mine, her acccount being a local account and my account being an offs**** account. I was the told, "we spoke to your wife mimi and she said the funds have successfully appeared in her account". First of all I do not have a wife and secondly I have NO CLUE who this women by the name of "MIMI" is. The recipient of my transaction was me, RICHARD WOLFF, our ID numbers and names do not match, so this should have raised a red flag at absa bank before they went ahead with the transaction and called me to reassure that this is the correct account this money needs to go into. Today is the 11 October and I still have had no help from either of these banks after numerous attempts of trying to locate my funds, I am desperatley crying out for help and hoping somebody who reads this feels my pain, blood, sweat, tears and hard work that went into saving all this money, as a young south african it is extremely challenging to save this amount which I am extremely proud of myself for doing so. The bank has made a massive mistake and now cannot reverse the funds back into my account! PLEASE MAY SOMEBODY HELP ME, PLEASE!</p>
Today I had a meeting with the manageress at Absa Bank, Seapoint. Her name is "Saieda". While I was trying to ask her questions and get some information out of her about where my funds are, I had to ask her to please put her phone away and stop scrolling through her photos and while she was doing this she had a smile on her face as if I wasn't even there. I am extremely infuriated about how the Absa staff have gone about this mishap, I want feed back NOW!!!! This is an extremely urgent matter!!!!!
Today I had a meeting with the manageress at Absa Bank, Seapoint. Her name is "Saieda". While I was trying to ask her questions and get some information out of her about where my funds are, I had to ask her to please put her phone away and stop scrolling through her photos and while she was doing this she had a smile on her face as if I wasn't even there. I am extremely infuriated about how the Absa staff have gone about this mishap, I want feed back NOW!!!! This is an extremely urgent matter!!!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
