Mis informed

To whomever it may concern. I Lesego Malefane opened up an absa account last year as it was a savings account. I was happy with the account. I went to Mall of the South to enquire about a loan.

It was then found out I do not qualify for the loan but qualify to change from a savings account to cheque account. I took the offer but I was not properly explained as to how it works. I get paid on the 15th of every month. My account was/is forever on a minus due to fees unknown to me. I was never informed that a missed debit order charges R150. What's even worse a stop order charges R150 if unpaid. I was never informed of this and I feel this is a ******* as you where waving a cheque account in my face without the proper informative discussion. From last year I always wondered why my account is forever on minus.

Now I'm sitting on a minus of R2600 from bank fees. I'm livid I'm besides myself with anger. I have the clearing code of the lady who changed my account. Some thing needs to be done. I refuse to be paying such ridiculous fees when i could have been given the correct information from the word go. I'm sure the ombusman can help me in this case as up to date I have probably paid over R4000 only in bank fees on a salary of R8000.00

I don't know how you going to rectify this but I'm also taking it to hello Peter as this is just wrong and unfair in all levels. I really cannot even recommend absa to any one as I've been ********** rather then benefiting from your services

Lesego Malefane