NS
Nothandazo S

1 reviews | Active since Feb 2024

13 Feb 2024, 15:49

****MING

I was ****med R14000 by a lady who claimed she was calling me from ABSA head office in January 2023. Lodged a complain with ABSA, and the results is that they will not refund me.

0
Replies (4)
Absa
Absa's reply13 Feb 2024, 15:53
Official
Dear Nothandazo Sithebe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
NS
Nothandazo S's update13 Feb 2024, 15:59
Reviewer Update
Good day

Thank you for your response, hope to hear from you soon. Cause this is the second time I am being ****med and no refund was done to me. Yet the calls we receive clearly states that they are from ABSA.
Absa
Absa's reply13 Feb 2024, 16:13
Official
Dear Nothandazo Sithebe Thank you for your posting. Kind regards,Group Customer CareRezona Louw

Absa
Absa's reply14 Feb 2024, 08:34
Official
Dear Nothandazo Sithebe Thank you for your posting.

I will communicate with you by email. Kind regards,Group Customer CareRezona Louw