lM
letta M
1 reviews | Active since Mar 2022
05 Jul 2023, 10:37
****mer working wth Absa
Hellopeter,im gatvol with absa. i have unauthorised debit on my credit card,i called absa credit card this morning had to hold for 45minutes+ and finally i was transfered to a consultant who was very rude and shouting at me.he refused to help me saying im the one who did that debit (BUDGET INSTALMENT)the name appear on the sms TEBOGO REFUSED TO HELP ME,HE SAID HIS SUPERVISOR LAUREN WILL CALL ME WHENEVER SHE FEELS LIKE.
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Absa's replyOfficial
05 Jul 2023, 11:01Dear Letta Mashego, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. Regards,
Godfrey NdouAbsa Bank Group Customer Care
Godfrey NdouAbsa Bank Group Customer Care
Best regards,
Absa's reply05 Jul 2023, 11:01
Official
Dear Letta Mashego, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. Regards,
Godfrey NdouAbsa Bank Group Customer Care
Godfrey NdouAbsa Bank Group Customer Care
Best regards,