****mer bank

Last week l have transferred money from my acc to another account same bank same app but Absa charged R2100 for service fee how possible is that no wonder people are leaving Absa and go to the cheaper banks like capitec l demand my ****en money back this is bull **** l want to leave this ****mer bank with their uncompetent tellers or consultants no body told me that the account was old and their have changed them so it's my fault now l am not working at Absa how would l know that if there staff they can't even changed it or assist me