dK
driaan K
1 reviews | Active since Nov 2012
25 Jul 2015, 13:28
Menlyn branch closed when was supposed to be open
I would like to state that i am very upset with the absa menlyn branch.i walked into the branch to fetch my new card and when i stepped inside the branch the power went off.as this ia load shedding the power would be off for 2 hours so i decided to wait it out.returning at 12h00 i found myself staring at a branch with closed doors that was supposed to open until 12h30 and it never opened again.the same thing happened to me the previous weekend.guys wake up this is not customer service
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Absa's replyOfficial
27 Jul 2015, 13:09Hello driaank,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply27 Jul 2015, 13:09
Official
Hello driaank,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd