HP
Heinco P

1 reviews | Active since Jul 2019

11 Jul 2019, 12:22

Menlyn absa branch. INCOMPETENCE

Menlyn branch. Waited more than an hour to add an account to my existing businesses. Was told I don't have the right documentation. Went to Cresta and had it done in 5min.

Absolutele terrible experience. Will never go there again

0
Replies (1)
Absa
Absa's reply11 Jul 2019, 13:55
Official
 Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management Absa Bank Ltd