Megaubenefits never load reward

Item: Absa
Rating: 1
Author: Jill M

MEGAUBENEFITS - my children have had their accounts for over a year, and qualify for the "benefits" of which we've NEVER been able to use. I fill in their details, ID, etc and it says SMS sent to activate their 100mg data ... they NEVER get the sms. When I try do it via the *120*733# it says its already been redeemed? Every month, same problem.

Helpful (0)

Replies (2)

Absa's replyOfficial

15 Oct 2018, 14:12

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply15 Oct 2018, 14:12

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's replyOfficial

15 Oct 2018, 14:13

Hi Jill,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,

Absa's reply15 Oct 2018, 14:13

Official

Hi Jill,

Best regards,

Megaubenefits never load reward

About

Community

Businesses

Follow Us