CB
Crystal B
1 reviews | Active since Jan 2011
24 Feb 2021, 16:47
MEGAU VOUCHER NOT RECEIVED
I TRIED TO REDEEM MY SONS FOOD VOUCHER ON THE MEGAU WEBSITE, IT SHOWED SUCCESSFUL BUT I NEVER RECEIVED THE VOUCHER, I LOGGED A CALL AND RECEIVED A REFERENCE NUMBER AND SAID THE VOUCHER WILL BE EMAILED TO ME. TO DATE I HAVE RECEIVED NOTHING, AND IT HAS BEEN JUST ABOUT A WEEK NOW.
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Absa's replyOfficial
25 Feb 2021, 08:31 Dear Crystal Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply25 Feb 2021, 08:31
Official
Dear Crystal Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care