1 reviews | Active since Jun 2016

18 Aug 2016, 21:23

Mega u rewards a complete hoax!

<p>My 2 children have mega U accounts and supposedly qualify for 75mb of data each month and a free movie ticket. Every month there is an issue in trying to redeem these rewards. When one phones the number supp**** , the service is appalling and it simply never gets resolved. The sms with reward voucher numbers don't arrive or I get told that they do not qualify for one or other of the rewards. Pathetic to have this incentive and then run a system which does not work when trying to redeem! Poor qulity people dealing with this! </p>

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Replies (2)
Absa
Absa's reply19 Aug 2016, 08:28
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

's update26 Aug 2016, 15:28
Reviewer Update

It's now the 26th August and after me following up several times in the last week, the issue is still not rsolved. TLC marketing just can't get this right. Not impressed. Waste of time and energy dealing with this!