Mega U benefits - Lack of Service

<p>Last Friday 18 November 2016, I redeemed the free movie tickets for my children, however I have not yet recieved the voucher number via SMS, it is now Wednesday 23 November. All calls to the "help" line, over 40 minutes of waiting, between Friday and Saturday have gone unanswered. I am currently holding on for my call to be answered, currently it's been 10 minutes of holding on and I've just been cut off. Ironically they tell you while you are holding, "that all calls are important to us". What a joke. I promised to take my kids to the movies on the weekend and then couldn't. Absa your service is SHOCKING, to say the least....</p>