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Gadieja Y

1 reviews | Active since Nov 2018

14 Nov 2018, 15:43

Mega U benefits

I'm just wondering if others are encountering the same problem that I am with the MegaU vouchers. The food and airtime vouchers are either invalid or has been redeemed according to Absa. I do not understand how this works. I've contacted the company on several occasions to no avail ): Really at my wits end!!

0
Replies (3)
Absa
Absa's reply16 Nov 2018, 13:21
Official
 Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 

Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply16 Nov 2018, 13:52
Official
 Good day Mrs Yon, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,

Absa
Absa's reply16 Nov 2018, 14:46
Official
 Dear Client
 
 Kindly provide the mega U account number  ( send privately ) that you experiencing issues with receiving the the vouchers

Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd 

Best regards,