JK
Jaco K
1 reviews | Active since Aug 2012
18 Jul 2022, 16:10
Mega U account - tricking kids so sad!
ABSA provides this "awesome" Mega U account for kids, with great value adds....
But please dont think you can use them. Since redeeming them is almost impossible.
The number to sms is "not working currently please try again later"
And the other options is discontinued.
And If you do get a voucher code sent to you, half the time it doesnt even work.
Way to go to learn kids to earn and spend rewards...
Really dissatisfied!!
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Absa's replyOfficial
19 Jul 2022, 10:05Dear Jaco Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Jul 2022, 10:05
Official
Dear Jaco Kruger Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw