1 reviews | Active since Jun 2016

28 Jun 2016, 18:50

Mega u account benefits.

<p>Absa offers under-18's a free movie tcket and 75mb data each month, depending on certain criteria. Every monththere is an issue redeeming these services for my 2 children, who qualify for the benefits. I have spent more time than it's worth trying to sort this out each month; today the all centre number was not even answered. When we treid t redeem the movie ticket, it gave us R15 off the price- that is not a free movie ticket! </p> <p>This servie is a great idea for under-18's, but it is terribly managed! What should be a great incentive, is one big hassle!</p>

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Replies (1)
Absa
Absa's reply29 Jun 2016, 08:49
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,