LN
Lindiwe N
1 reviews | Active since Oct 2023
22 Apr 2025, 22:25
Meet me half way please
Am Lindiwe Ndlebe an unhappy client Been requesting absa personal loan department to please load a debit order of 7800 to cover for the arreas they got me into by not deducting the agreed premium from my personal loan which was set to be 7600 and some change as I previously made an arrangement now their system didn't go back to the initial agreement from 5300 to 7600 now my request was to load a debit order of 7800 to cover the arrears deliberately made by them so that I don't get to pay the 2300 arrears because I don't have the kind of money lieying around now they call day in day out but they all say their system is unable to load this debicheck what must I do now
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Absa's replyOfficial
23 Apr 2025, 09:51Dear Lindiwe Ndlebe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply23 Apr 2025, 09:51
Official
Dear Lindiwe Ndlebe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Best regards,