****med by ABSA and I have proof.

Hi, On the 2nd of August 2024 I noticed that my balance was less than what I last checked. As I was still trying to figure out how it got so little, I received SMS from Absa apologizing for incorrect billing the amount in question, which by their own admission is a free service product.

Today marks, 11 days since I received the SMS that acknowledged their mistake by doing as they pleased on the account. Mind you, I open this account no more that 6 months ago and I am a student and yet this big corporate is behaving like this.

When I tried to enquire, they kept sending from pillar to post. I am not so sure if I still want to be their client. Not so long ago, we had the Old Mutual saga and now this with Absa, who knows where this is going to.

As a student I am appalled by the way these financial institutions are treating its clients. There hasn't been any explanation as to what happened, it's bus9as usual to them.