NC
Nadine C

1 reviews | Active since May 2016

03 Apr 2024, 09:53

****med by ABSA

I would suggest nobody does their banking with this bank anymore, I had opened an account last year and was promised that my bank charges would only be R119 per month...To my surprise I made the worse mistake ever been laying complains as my bank charges are over 500 and highest now R1600 I have laid numerous complains with no feedback just and email stating that I am liable to pay this amount I refused as I was then informed about admin charges and all these different things that have not been explained to me now I'm been pestered by them to pay which I refused to do so and it is now affecting my credit score they **** from the beginning and now they wanna come say I'm liable my ass is liable I will never pay as their consultants don't disclose anything just your monthly charge no documentation given no T&Cs given so they allowed to mislead us and get away with everything disgusting they rip people off and think its cool

0
Replies (1)
Absa
Absa's reply03 Apr 2024, 10:57
Official
Dear Nadine Canthitoo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw