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Maggie M

1 reviews | Active since Mar 2009

17 Mar 2025, 13:32

****med

I received a call today from someone from absa selling a credit card or personal loan. I politely told them that I am not interested at this time and ended the call. To my surprise, I recieve and email with the reference ***, thanking me for my application. What application? I said I was not interested. I need answer because if they did an enquiry on my name at ITC without my permission, this will mess up with my credit score. Is this how ABSA is doing business now?.

0
Replies (1)
Absa
Absa's reply17 Mar 2025, 17:22
Official
Dear Maggie  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***4. Kind regards,Group Customer CareVanessa Crowe