HR
Hannes R
1 reviews | Active since Jul 2021
04 Dec 2023, 09:58
MDB ****
MDB **** is harasing me about a cheque account which I dont have with ABSA.
I have closed all my ABSA transactional accounts more than 12 years ago.
This is a load of bull**** and if someone is opening accounts without writting consent and signatures, this is *****, this is very bad and how do ABSA control the flow of our personal details. How does absa even have my cell number if I am not a client of them? Please investigate. This is very unprofessional and getting out of hand.
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Replies (2)0
Replies (2)
Absa's replyOfficial
04 Dec 2023, 10:50Dear Hannes Van Rooyen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply04 Dec 2023, 10:50
Official
Dear Hannes Van Rooyen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
07 Dec 2023, 09:55Dear Hannes Van Rooyen
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Collections department for investigation and feedback.
Our office received confirmation that they are unable to trace any cheque accounts linked to your profile.
Kindly provide our office before close of business 07 December 2023, with the cheque account number as well as the contact number of the calls your are receiving from MBD attorneys to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Collections department for investigation and feedback.
Our office received confirmation that they are unable to trace any cheque accounts linked to your profile.
Kindly provide our office before close of business 07 December 2023, with the cheque account number as well as the contact number of the calls your are receiving from MBD attorneys to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,
Absa's reply07 Dec 2023, 09:55
Official
Dear Hannes Van Rooyen
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Collections department for investigation and feedback.
Our office received confirmation that they are unable to trace any cheque accounts linked to your profile.
Kindly provide our office before close of business 07 December 2023, with the cheque account number as well as the contact number of the calls your are receiving from MBD attorneys to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Collections department for investigation and feedback.
Our office received confirmation that they are unable to trace any cheque accounts linked to your profile.
Kindly provide our office before close of business 07 December 2023, with the cheque account number as well as the contact number of the calls your are receiving from MBD attorneys to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,