Maximising Profits At The Customers Expense

Absa closing branches to maximise profits at customer’s expense. Moving customers to electronic channels to maximise profits but banking service fees don’t reduce. Went to Absa oak fields branch and could not get a replacement card because oakfields branch is closing. I must now go and stand in a queue at Northmead branch which has minimal staff… once again to maximise profits at the customers expense!! Paying +- R750 service fees a month. CUSTOMER SERVICE DOES NOT EXIST.