1 reviews | Active since May 2009
Married but ABSA will not update details
<p>Have tried to update my surname with ABSA bank, but they have *********** tellers that cannot deal with such a simple request. Married 6 years and my bond is still in my ****EN NAME. WHAT AM I REQUIRED TO DO, BEG, CRY, PLEAD TO have it put into my valid married name. ITs not like I expected a congrats or anythinng.</p> <p>DO NOT PHONE ME EMAIL ME ONLY.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Also kindly note that the tellers cannot update the client's details but customer service can. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Also kindly note that the tellers cannot update the client's details but customer service can. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd