Managares at Absa Helderberg left a very negative impact and unwilling to assist elder person!ly

The Managares us utterly unfriendly bossy and unable to help elderly people in need.She treated me definitely not like a 18yr customer of Absa.It felt like I'm in a walking in thick syrup and everything seems to be hard work.I never once felt she wanted to understand my problem.It felt a bit like dealing with a goverment institution. The rest of the staff is absolutely great, it's a pity a whole branch needs to be drawn down by such a attitude.