nM
nthabiseng M
1 reviews | Active since Sept 2018
07 Aug 2020, 08:41
mama k
I have a trust account with absa for my son have been sending email but their consultant who is handling the account is no where to be found and absa consultant from the trust office desk sent a respond saying there is not trust account under my son id number or my name i want my son money it should be assisting him oh his need not for absa to be chowing it the consultant is tlou
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
07 Aug 2020, 10:54Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply07 Aug 2020, 10:54
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,