LM
Laura M
1 reviews | Active since Feb 2016
16 Apr 2026, 09:06
Mall Of The North staff is very ***********
The 2 times I went to Mall Of The North branch, I did not get assistance. One occasion they activated noticefy me SMS without my permission and now I went to activate a dormant account, it’s still dormant. Their incompetence is very upsetting honestly
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Absa's replyOfficial
16 Apr 2026, 13:12Dear Laura
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1.
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply16 Apr 2026, 13:12
Official
Dear Laura
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***1.
Kind regards,
Group Customer Care
Vanessa Crowe