Maléne De Lange

Good day, Hellopeter personel.I like to share an experience that I having with Absa collection and there dispute department.Absa marketing phoned me for a increase on my Creditcard.They did not come back to me on the status of increase on my creditcard.I phoned them on 22 October 2020 to follow up.I spoke to Rodney at Absa card Division whom inform me that i had a bad credit record.Two house bonds ,personal loan ,Truworths account and a Identity account.He was the first person to give me a reason of why is my application declined.I phoned transunion credit Buro and asked a credit check on my I'd and to my surprise my record is clean.I email my documents on to Absa card collections and Absa Dispute departments.The collections department just send me a reg no and the answered me that i am in arrears on my Justine revolving account.What a joke.The dispute department just send me an redbox and nothing further till today.I get the impression that the people of Absa working in the call centres are *********** to do there jobs.I suspected that my personal info is been leaked through Absa system.Can you please assist me on this matter.