Making life hard to get your own money

Absolutely apauling service received, I initially placed a notice on my 7 day notice account of which the funds were put on hold and could not withdraw as no one advised me that we need a transactional account, went into the mall of Africa branch to rectify this of which I was advised they do not have the facilities, thereafter went to Absa Alberton of which we opened an account which they then put the incorrect documents and I had to go to the bank again, thereafter the withdrawal was on hold another 3 attempts at the bank to no success, I then had to place the notice again, waited the 7 days it takes to clear which was yesterday and again the funds are on hold, I phoned through to Absa and was transferred from department to department with no success