Lying to me on call center.

I was phoned to ask if I can increase my credit limit.<br> I said yes and went thru the whole process. She asked me for my bank account number to get my bank statements. I told here that I not have my account number and she said I can give it later. I phoned later then they told me I cant any more.<br> So I was laid to. Now I must go to the bank and get it and I don't have time.<br> I want you to sort it out or I will find another bank.<br> I am go on holiday on Tuesday.