JA
Jean A

1 reviews | Active since Sept 2016

05 Sept 2018, 11:41

Ludicrous bank charges

Excessive bank charges on my bank account. I am a pensioner and although I am working I battle to survive and now I get charged R245.86 internet banking fees, R105,92 for whatever fees and a further R69.00 for a further fee. For goodness sake I manage my account on the internet so what does Absa do to warrant these charges. So in total my charges are R420.78. This is ludicrous. I have had this problem before and I sincerely hope that somebody will have the decency to contact me and rectify this matter. I have been a long standing client and these charges are way over the top in accordance to my earnings.

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Replies (1)
Absa
Absa's reply05 Sept 2018, 15:47
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd