BM
Basetsana M
1 reviews | Active since Feb 2019
14 May 2025, 15:39
Lucia van wyk (Pretoria brunch) is a very rude Absa employee with no telephone etiquette skills
Lucia van wyk (Pretoria brunch) is a very rude Absa employee with no telephone etiquette skills. She's unprofessional and needs proper training.
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Replies (1)
Absa's replyOfficial
15 May 2025, 09:30Dear Basetsana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9
Kind regards,
Group Customer Care
Vanessa Crowe
Absa's reply15 May 2025, 09:30
Official
Dear Basetsana
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***9
Kind regards,
Group Customer Care
Vanessa Crowe