LOYALTY MEANS AND FAILING TO HONOR THEIR COMMITMENT!

Hi, we have NOT YET teceived feedback from Absa w.r.t our case. We not allowed to consult in person with the consultants but during lockdown a consultant was able to visit us at home to discuss the matter at hand. What makes it diffirent from than to know. I am disgusted and infuriated. The lady dealing with our case is Daphne who confirmed she will revert by the 19th March? Prior to all of this, it was Gerhard, Dumisani, Zelda, Fiona, external attorney's, Vazana, Tshidi, Ntabiseng, Daphne. Gerhard was about the only person who tried to assist. Thereafter this is how we were shunt aound and still no "FULL RESPONSE"! Absa covid home loan relief "We will continue to monitor the situation closely and adjust our relief plan where necessary"?