LOYAL CLIENT, that's gatvol

I am truly unhappy with the lack of service I am getting. Firstly Absa has ads running that promotes using there atm's to deposit cash. I deposit cash regularly at the atms. On Sunday morning I deposited cash at your atm directly onto my credit card. Atm kept making weird noises. got a receipt stating that my transaction was unsuccessful, yet all the cash was retained. I then went to the Tygervalley branch which is open on a Sunday. I reported the incident, got a reference number and was assured that there SLA is 3 days. Which it states on the receipt I got from the gentleman at enquiries. I have made contact with absa 3 days later. To be told that the atms cash has not been counted and I need to wait. 4th day and still no help or assistance. I need my money returned to me. I have issued you with atm details, seq details.

Absa I think it's time you get your act together