Love the Organization hate the moving parts

It's truly sad I find myself writing this review when I know that what I have an is due to Absa as my lender of choice, but certain moving parts in the organization need reform or overall. I have been pleading with my banker Kefilwe Moloi to migrate my business account , after several attempts my request is yet to be met ....2. My 74 year old mother bond has been settled for more than 15 years and she has not yet received her title deeds, no one at Absa Home loans seems to know how to assist her in finalizing this matter.