\Lost"credit card payments"""

Every month I pay obligatory my credit card payments. Since May, Absa has managed to lose every payment, and every month I get a call from their collections department who say that no monies were received. As per their request I emailed the proofs of payments for May, June and July. All of these emails, and the corresponding proofs of payments, also got lost.<br> <br> In July I learnt that, although I was told to use my ID number as reference, I should have used another reference. The recording of the phonecall in which I was told to use my ID number has apparantly also gone missing. One Ms Dudu Mahlangu phoned me in July with regard to my arrear amount and I resent the the proofs once again and, since I heard nothing further, assumed that the matter was closed. Until Absa's lawyers contacted me recently.<br> <br> Has nobody at Absa learned anything about accounting, or even just counting? or is ******ion Absa's preferred source of income?