Lost complete faith and trust in ABSA. WHAT HAPPENED TO MY PERSONAL INFO??

Today is 7 days after my previous post on HelloPeter and STILL no further developments. I app**** on 2 Oct for loan, today is 24 October. I noticed two days ago a number of different applications showing on my internet banking profile. Yesterday there was none. It also showed yet another application started on 22 October 2024. Do you want to tell me every time I phoned for an update, a new application was started??!! So every time a new credit check was done? What happened to the original application? Now there are a list of credit checks reflecting on my record and this for the SAME application?!!! What have you been doing since 2nd of October?!! I can not help but wonder how you manage customers accounts if this is how a simple application is being handled. How long are your three days? Every time I have to hear "It will take three days" EVERY CALL I hear they need this or that after everything was mailed NUMEROUS times already. I ask again...WHERE IS MY PERSONAL INFO FLOATING IF NOT WHERE IT WAS MAILED TO?! You have wasted 22 days of my life I could have been more productive on other avenues. I hang on because of this stupid loyalty towards Absa, but my loyalty has taken a huge knock now. This is RIDICULIOUS!