Lost all confidence and trust in ABSA

My home loan account was compromised from within ABSA on the 27 April 2015. My flexi deposit (Tenants deposit) of R4600 was ****** and withdrawn. In total R4700 was ******. I blocked all accounts and further investigation reveals that my flexi was deactivated on the 9th of January (without my consent) and then re-instated less R4600 deposit. When I tried to get a statement to see what happened to the deposit money the money was withdrawn *******ly. I have opened a ***** case but got no support from ABSA. (They accused my wife of taking the money -The bond is only registered in my name ) A senior banking manager referred me to the Banking Ombudsman and submitted my evidence. I was asked that ABSA get another 'fair' chance to look at my complaint - that was 21 days ago. I did not get any feedback or phone call during this period. I sent this morning (7/7/2015) again the complaint back to the Banking Ombudsman and await their reply. I have lost all confidence and trust (and respect) for ABSA and the way that they handle clients.I am being harassed with sms that I need to repay the R4600 or be blacklisted. So potential clients of ABSA, please be warned about their business ethics.