1 reviews | Active since Mar 2017

20 Jul 2017, 16:21

Loss due to ***** - ABSA DOES NOTHING

<p>Our primary school's bank account was hacked beginning of May 2017. Up until now we have had absolutely no positive response from ABSA. No assistance were offered, nothing.</p> <p>It's a public school and relies on school fees and projects to fund our school.</p> <p> </p> <p>Losing more than R400k due to ABSA's incompetence and disgustingly poor security measures is absolutely shocking.</p> <p> </p> <p>Apparently the case is under investigation and all documents have been sent to Capitec Bank, ABSA is waiting for their response?!?!?!</p>

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Replies (1)
Absa
Absa's reply21 Jul 2017, 10:04
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your complaint reference number or account number to enable me to conduct a follow up on the matter, this information can be sent via private message.

Regards

Claudette