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william A
1 reviews | Active since Dec 2010
08 Jun 2021, 10:39
Looks like a ****
I have been trying to get hold of Maxicare a division of absa innovation group for more than a month .The phone numbers and emails do not work .ABSA send me a email withe a case number on Tue, 1 Jun 2021 at 09:54.On the 3 Jun they send me the wrong persons policy and now they are not replying to any mail .They just take money and when it comes to doing there job they hide.If they do not deliver on there policy they are just ******** clients .
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Replies (6)0
Replies (6)
Absa's replyOfficial
08 Jun 2021, 12:49Dear William Allison Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Jun 2021, 12:49
Official
Dear William Allison Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
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william A's updateReviewer Update
10 Jun 2021, 12:39Nice i am still waiting on that call !!!!!!!
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william A's update10 Jun 2021, 12:39
Reviewer Update
Nice i am still waiting on that call !!!!!!!
Absa's replyOfficial
10 Jun 2021, 15:55 Dear William Allison Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's reply10 Jun 2021, 15:55
Official
Dear William Allison Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's replyOfficial
10 Jun 2021, 15:59 Dear William Allison Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Absa's reply10 Jun 2021, 15:59
Official
Dear William Allison Thank you for your posting.
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
Please refer to our email send to your personal email address.
Kind regards,Rezona Louw Group Customer Care
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william A's updateReviewer Update
29 Jun 2021, 08:10Still noting TELJOY send a message stating its repaired but we are still waiting and again no one is answering mails or phone calls.
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william A's update29 Jun 2021, 08:10
Reviewer Update
Still noting TELJOY send a message stating its repaired but we are still waiting and again no one is answering mails or phone calls.
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william A's updateReviewer Update
29 Jun 2021, 12:57Finally got hold of them .They don`t want to repair and they are cancelling the policy.That means they stole 15 years of premiums , if they are closing the policy the should pay every ones money back !!!!!!!
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william A's update29 Jun 2021, 12:57
Reviewer Update
Finally got hold of them .They don`t want to repair and they are cancelling the policy.That means they stole 15 years of premiums , if they are closing the policy the should pay every ones money back !!!!!!!