MT
Maduvha T
1 reviews | Active since Feb 2017
05 May 2020, 13:39
Long over due..
Good day
Made a phone call 28 April 2020 querying about the Covid-19 Vehicle Finance relief plan. I was promised a call back and SMS regarding my application, now 5 working days passed and no communication has been made.
My issue has to be resolved soon as possible. Here are my cell number *** and get someone to call me back.
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Replies (1)
Absa's replyOfficial
05 May 2020, 15:02Dear Maduvha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care
Absa's reply05 May 2020, 15:02
Official
Dear Maduvha Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Kind regards,
Lebogang Mashiane Group Customer Care
Kind regards,
Lebogang Mashiane Group Customer Care