Logistical nightmare in getting proof of payments

Item: Absa
Rating: 1
Author: miss P

Branch is unable to assist in acquisition of historic proof of payments (from my absa cheque and credit accounts 2***) to a particular individual (banking details on hand) which is urgently needed for a ******** case.

Bank branch advised that I would need to get historic monthly statements and manually trace payments. In this day and age where tech is so advanced, why is it so hard for ABSA to run a simple algorithm with the payees details on each of my accounts to trace???

Now I'm supposed to get 5 years of statements for 4 + different accounts each, and trace???? Seriously, and pay R80 a statement????

Can someone with common sense from ABSA assist me urgently please?

Helpful (0)

Replies (1)

miss P's updateReviewer Update

30 Jun 2022, 21:10

Joke of the century.

Thanks for no help.

Just given the email for the contact center for me to contact by myself.

Well done ABSA for uselessness again.

miss P's update30 Jun 2022, 21:10

Reviewer Update

Joke of the century.

Thanks for no help.

Just given the email for the contact center for me to contact by myself.

Well done ABSA for uselessness again.