NM
Nonhlanhla M
1 reviews | Active since Feb 2017
01 Apr 2020, 16:50
Login issues
I am struggling to log on the absa banking app and when I call them they tell me to hold but they don't come back, can they please look into their app and their online banking site.I can't log on to both and it is frustrating cause I need to make some payments but I can't since yesterday. This is not the first time it happens.
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Absa's replyOfficial
02 Apr 2020, 08:58Dear Nonhlanhla Maluleke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Apr 2020, 08:58
Official
Dear Nonhlanhla Maluleke Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care