LOCKED OUT OF ALL ACCOUNTS AFTER MAINTENANCE

So.. ABSA had maintenance yesterday with no warning, which lead to users not being able to log into Mobile Apps or Online Banking.

My Mobile App kept telling me that my login details are incorrect... I use biometrics to log in. After their maintenance period I tried logging in again and was told I'm locked out of my account. Tried online, same thing - PIN blocked. Tried ABSA ChatBank...got a message back, user pin blocked.

Been trying to call ABSA since yesterday afternoon, but the computer voice keeps telling me that due to Covid they do not have staff in the office, I need to use the sel-service option. Did this too.. the only options you get on 'self-service' is pulling statements or stopping a debit order.

Tired withdrawing money, ATM won't let me. As soon as I press proceed, the ATM gives an error.

So here I am. Not having any access to my money. Cannot pay my rent or buy more airtime to call AGAIN. Emails to ABSA is not being responded to.

Really starting to regret moving to ABSA.