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Fiona B
1 reviews | Active since Nov 2012
04 Apr 2020, 15:23
Lock Down Mess
Well Done ABSA cant access internet banking during lockdown and I have probably locked myself out and a person cant even phone and you can only respond to queries on the `7 April. So how are we supposed to pay our accounts
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Absa's replyOfficial
06 Apr 2020, 12:15Dear Fiona Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Apr 2020, 12:15
Official
Dear Fiona Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Best regards,