Locate Plus - G4S Unclaimed benefits

Good Day,<br> <br> About 2.5 months ago I was contacted by Sylvester from a company called Locate Plus.<br> He told me that there is unclaimed pension benefits from G4S, he emailed me the necessary documents which I completed and emailed back to him on the 19th of February 2015, receipt of this was confirmed. I waited about 4 weeks and contacted them again, I was told that I was sent to the administrator 2 weeks later I contacted them again and was told that the G4S pay outs started on the 31st March 2015. Last week I followed it up again and was very rudely told that the it is still with the administrator. it has been 12 weeks that my documents has been successfully submitted, I can not believe that it an take that long to process a payment. This whole process has been very unpleasant and very unprofessional. All I need is a straight answer as to when my money will reflect in my account. Whenever I sent emails I wait for days for any reply, if any.....and then it is the same message that it is with the administrator, Sylvester is never available when you call the no supp****. I would appreciate urgent feedback from someone senior regarding this matter.