mF
melanie F

1 reviews | Active since Jun 2013

14 Dec 2015, 16:40

LOANS APPLICATION MAKES NO SENSE, ROBBING CLIENTS

I have been a client of Absa for longer than 10 years, it is time to change that and upgrade to a better bank. I recently app**** for an increase in my existing Revolving loan of R10 0000.00 which was declined, however Absa will give me a brand new load to the value of R50 000.00. When a bank is still attempting to get the highest interest rate from a client that has been nothing but loyal to them it is time to walk away. Good bye Absa, thanks for nothing.

0
Replies (1)
Absa
Absa's reply15 Dec 2015, 10:56
Official
Hello Melanie Felix,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd