RA
Riekert A
1 reviews | Active since Dec 2019
21 Apr 2020, 14:12
Loans
Good day can I kindly get assistance by making three of my personal loans one I cannot make it to the bank because clearly absa does not know the meaning of lockdown
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
21 Apr 2020, 16:56Dear Riekert van As Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply21 Apr 2020, 16:56
Official
Dear Riekert van As Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
RA
Riekert A's updateReviewer Update
22 Apr 2020, 11:24Iam also very angry due to the fact that I HAVE ALLP**** FOR THE COVID 19 PAYMENT RELIEF PLAN how can i wat 7 to 14 days for an answer as my salary wil be paid in by the 27th if I draw my whole salary then you will come and tell me about arears I cant wait for absa in oder to do my planing I have a whole house hold to maintain my wife is already on a 50 percent pay cut so all cost is on me so I wont be held liable for any arears as I xant wait for absa I already had to make plans in regards to my rent Iam also tKing my story to the newspapers as non of a persons issues is taken by heart even from your call center for customers to be treated like ******* is not on at all so I will be in contact with the newspapers
RA
Riekert A's update22 Apr 2020, 11:24
Reviewer Update
Iam also very angry due to the fact that I HAVE ALLP**** FOR THE COVID 19 PAYMENT RELIEF PLAN how can i wat 7 to 14 days for an answer as my salary wil be paid in by the 27th if I draw my whole salary then you will come and tell me about arears I cant wait for absa in oder to do my planing I have a whole house hold to maintain my wife is already on a 50 percent pay cut so all cost is on me so I wont be held liable for any arears as I xant wait for absa I already had to make plans in regards to my rent Iam also tKing my story to the newspapers as non of a persons issues is taken by heart even from your call center for customers to be treated like ******* is not on at all so I will be in contact with the newspapers