dL
desiree L

1 reviews | Active since Dec 2017

28 Jul 2022, 13:14

LOAN REPAYMENT ARREARS LENIENCY AND AND DEBT REVIEW LOAN TO BE RELOOKED AT AND HELP NEEDED FINANCIALLY PLEASE

Good day I am writing this review, in hope that ABSA bank will assist me , My husband lost his cars (uber) and now is in a fix with the home loan arrears and payment, the bank want to auction the house, We assignd this to a FDA -FINANCIAL DEBT ADVISORS, for debt review loan, they pay our accounts but the rate in unaffordable and we struggling , we dont want to lose the house . Our kids are grade 11 - they have 1 and hlaf years to go. I will really hope that ABSA can offer a better solution that for us to auction or sell, we really need advise and help, maybe you can offer debt review loan at a lower rate , is it possible in that case to cancel the debt review loan with FDA? We backed into a corner, we dont want to lose the house/s we have want to be able to leave something for our kids, its doesnt make sense to sell and rent ? also note my husband and I and kids, all are depressed , we try to save here and there -but we not making it , we trying , I need help please send me support and help will appreciate all the financial advice and leniency from ABSA -Help us !

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Replies (1)
Absa
Absa's reply28 Jul 2022, 15:24
Official
Dear Desiree Laldeo
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***3.
 
Kind regards,
Group Customer Care
Rezona Louw