MR
Michell R
1 reviews | Active since May 2022
23 May 2022, 12:20
Loan Department
I think it's very unprofessional that no reply gets sent after about 10 emails, visiting a branch and holding the line for 50 minutes without answer.
I still do not have any answer in regards to my query and would appreciate if a consult could contact me ref C-***3
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
23 May 2022, 12:44Dear Mitchell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4.
RegardsPravesh BejayGroup Customer Care
RegardsPravesh BejayGroup Customer Care
Absa's reply23 May 2022, 12:44
Official
Dear Mitchell Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4.
RegardsPravesh BejayGroup Customer Care
RegardsPravesh BejayGroup Customer Care
MR
Michell R's updateReviewer Update
23 May 2022, 15:40Thank you ABSA, the matter was nog resolved and I was helped quickly
MR
Michell R's update23 May 2022, 15:40
Reviewer Update
Thank you ABSA, the matter was nog resolved and I was helped quickly
Absa's replyOfficial
24 May 2022, 08:32Dear Michell
Thank you, your feedback has been noted.
RegardsPravesh BejayGroup Customer Care
Thank you, your feedback has been noted.
RegardsPravesh BejayGroup Customer Care
Absa's reply24 May 2022, 08:32
Official
Dear Michell
Thank you, your feedback has been noted.
RegardsPravesh BejayGroup Customer Care
Thank you, your feedback has been noted.
RegardsPravesh BejayGroup Customer Care