AS
Alicia S

1 reviews | Active since Aug 2016

25 May 2017, 07:32

LIVID!!!!

<p>I know that Carletonville is not the biggest town but waiting in the ABSA teller line for more than 30 minutes with only 4 people in front of me is seriously unacceptable!!!! Month end is even worse, they never have more than 3 tellers working at a time and you really have to camp out at the bank in order to get help. I won't even start with the services line. That takes about 30 minutes per person. This is absolutely ridiculous. ABSA is generally slower than other banks but the Carletonville branch takes the cup. I'm seriously considering changing banks, going to the bank should not be this tedious!!!!!</p>

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Replies (1)
Absa
Absa's reply25 May 2017, 10:38
Official


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,