Lives in danger

<br> My gate motor broke because of power outages in my area. I reported the matter only to be informed a week later that the insurance does not cover in this case.<br> <br> ABSA consultants informed me of this decision before midday yesterday and After waiting for a week I received this claim rejection.<br> <br> Because the gate does not lock, someone entered my premises, whilst we were asleep. <br> around 03:00 this morning. ADT security alerted me that the gate was open. They entered the property and we found a man in the yard. <br> <br> I called the police who arrested the man.<br> <br> I hope ABSA realizes what danger they had exposed me to. I cannot believe that I am paying for an insurance that today failed me so badly and the result could have been very different in that we could have suffered an attack or even been killed. The most important security that I pay for could not protect me from intrusion and violation of my families safety.<br> <br> I am bitterly disappointed in ABSA, that it refused to pay for damage that is not maintenance, hail or lightening related, we live in South Africa, and power outages are a reality, how can insurance not cover power surges?<br> <br> I am strongly considering changing my policy from ABSA